Privacy Policy

Last updated: July 19, 2026

1. Introduction

INVISION STUDIOS LLC, referred to in this Privacy Policy as “INVISION STUDIOS,” “we,” “us,” or “our,” respects your privacy and is committed to protecting the personal information you provide to us.

This Privacy Policy explains how we collect, use, disclose, retain, and protect information when you visit invisionstudiosllc.com, submit a form, schedule an appointment, communicate with us, purchase or use our services, or consent to receive email or text messages from us.

Our services may include website design, content creation, paid advertising, branding, photography, video production, search engine optimization, email marketing, SMS marketing, customer relationship management systems, automation services, lead generation, artificial intelligence receptionist services, conversational artificial intelligence services, and directory listing services.

2. Information We Collect

We may collect information that you provide directly to us, including:

  1. Your name.

  2. Your business name.

  3. Your email address.

  4. Your telephone number.

  5. Your mailing or business address.

  6. Appointment and booking information.

  7. Billing and transaction information.

  8. Information submitted through website forms, booking pages, surveys, chat tools, or support requests.

  9. Content, files, photographs, videos, logos, brand materials, and other information you provide for a project.

  10. Communications between you and INVISION STUDIOS.

  11. Your preferences regarding email, SMS, and marketing communications.

  12. Records showing when, where, and how you provided or withdrew consent.

3. Automated Communications and Artificial Intelligence Services

Some communications may be supported by automated systems, an artificial intelligence receptionist, conversational artificial intelligence, chat tools, customer relationship management software, or other automation technology.

When you interact with these systems, we may collect the information you provide during the interaction. Depending on the service being used, this information may include messages, appointment requests, contact information, inquiries, conversation records, or transcripts.

Automated responses are provided for convenience and may not always be complete or error free. You may request assistance from a person by contacting us at [email protected].

4. Website and Device Information

When you use our website, we or our service providers may automatically collect certain information, including:

  1. Internet Protocol address.

  2. Browser type.

  3. Device type.

  4. Operating system.

  5. Referring website.

  6. Pages viewed.

  7. Dates and times of visits.

  8. Links or advertisements selected.

  9. General location information.

  10. Website interaction and conversion information.

This information may be collected through cookies, pixels, analytics software, advertising technologies, and similar tools.

5. How We Use Information

We may use information to:

  1. Provide, manage, and improve our products and services.

  2. Respond to questions and customer support requests.

  3. Prepare proposals, process orders, and manage client projects.

  4. Schedule appointments and send appointment confirmations or reminders.

  5. Develop websites, advertisements, branding, content, photographs, videos, and marketing materials.

  6. Operate customer relationship management systems, automation services, artificial intelligence tools, and chat services.

  7. Perform lead generation, directory listing, advertising, email marketing, and SMS marketing services.

  8. Send service updates, customer support messages, and account notifications.

  9. Send marketing or promotional communications when you have provided the required consent.

  10. Process payments and maintain business records.

  11. Analyze website performance and marketing results.

  12. Prevent fraud, misuse, security incidents, and unlawful activity.

  13. Comply with legal, regulatory, contractual, and carrier requirements.

  14. Document consent, opt out requests, and communication preferences.

6. SMS and Mobile Information Privacy

INVISION STUDIOS does not sell mobile information.

No mobile information will be shared with third parties or affiliates for their marketing or promotional purposes.

Text messaging originator opt in data and consent information will not be shared with any third party, except aggregators, telecommunications providers, messaging platforms, and other service providers that are necessary to operate and deliver the text messaging program.

Any personal information sharing described elsewhere in this Privacy Policy excludes text messaging originator opt in data and consent. This information will not be shared with third parties except aggregators and providers of text messaging services that assist us in delivering messages requested by the user.

We may maintain records of SMS consent, message delivery, responses, HELP requests, STOP requests, and other messaging activity for compliance and operational purposes.

7. Email and SMS Communications

We may send appointment reminders, customer support messages, service notifications, project updates, marketing promotions, and other communications to individuals who have provided the required consent.

Consent to receive marketing text messages is not a condition of purchasing goods or services.

Message frequency varies. Message and data rates may apply.

You may stop receiving marketing emails by using the unsubscribe link included in the email.

You may stop receiving SMS messages by replying STOP. You may reply HELP for assistance or contact [email protected].

After an SMS opt out request is processed, we may send a final confirmation message. We may still communicate with you through other methods when permitted, including communications necessary to provide requested services or respond to an inquiry.

8. How We Disclose Information

We may disclose information to service providers that perform services on our behalf, including:

  1. Website hosting providers.

  2. Customer relationship management platforms.

  3. Email and SMS delivery providers.

  4. Telecommunications providers and messaging aggregators.

  5. Payment processors.

  6. Scheduling and booking platforms.

  7. Analytics providers.

  8. Advertising platforms.

  9. Cloud storage and data hosting providers.

  10. Contractors assisting with design, content, photography, video, technology, support, or campaign fulfillment.

  11. Artificial intelligence and automation service providers.

These providers may use information only as necessary to provide services to us or on our behalf, subject to their contractual and legal obligations.

We may also disclose information when reasonably necessary to:

  1. Comply with a law, regulation, subpoena, court order, or legal process.

  2. Protect the rights, property, safety, or security of INVISION STUDIOS, our clients, users, or the public.

  3. Investigate fraud, abuse, security incidents, or violations of our agreements.

  4. Complete a merger, acquisition, financing, reorganization, sale of assets, or similar business transaction.

The SMS and mobile information restrictions stated in Section 6 apply to all disclosures described in this section.

9. Client Data and Services Provided for Clients

When INVISION STUDIOS provides marketing, automation, lead generation, customer relationship management, artificial intelligence, or communication services for a client, we may process information on that client’s behalf.

The client is responsible for ensuring that it has the necessary authority, notices, and consent to provide information to us and to use the requested services. Where we process information solely on behalf of a client, the client’s privacy policy may also apply.

10. Cookies and Analytics

We may use cookies and similar technologies to operate the website, remember preferences, measure performance, understand visitor activity, and evaluate advertising or marketing campaigns.

You may control cookies through your browser settings. Disabling cookies may affect the operation of certain website features.

11. Data Retention

We retain personal information for as long as reasonably necessary to:

  1. Provide services.

  2. Complete projects.

  3. Maintain business and financial records.

  4. Document consent and communication preferences.

  5. Resolve disputes.

  6. Enforce agreements.

  7. Meet legal, regulatory, tax, security, and carrier requirements.

Retention periods may vary depending on the nature of the information and the reason it was collected.

12. Data Security

We use reasonable administrative, technical, and organizational safeguards intended to protect personal information.

No internet transmission, electronic storage system, artificial intelligence system, or security process is completely secure. We cannot guarantee that unauthorized access, loss, misuse, or disclosure will never occur.

13. Your Choices

Depending on your location and applicable law, you may have the right to request access to, correction of, or deletion of certain personal information.

You may also request that we update your communication preferences.

To submit a privacy request, contact [email protected]. We may need to verify your identity before completing the request.

14. Third Party Websites and Platforms

Our website and services may contain links to websites, applications, social media networks, advertising platforms, directories, or other services that we do not control.

This Privacy Policy does not govern the privacy practices of those services. Review the privacy policy of each external service before providing personal information.

15. Children’s Privacy

Our website and services are intended for businesses and adults. They are not directed to children under 13, and we do not knowingly collect personal information directly from children under 13.

If you believe a child has provided personal information to us, contact [email protected].

16. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with a revised last updated date.

Your continued use of our website or services after an updated policy is posted is subject to the updated policy.

17. Contact Information

Questions or requests concerning this Privacy Policy may be directed to:

INVISION STUDIOS LLC
3192 Wild Dunes Ct
Pickerington, OH 43147
Email: [email protected]
Website: invisionstudiosllc.com