Terms of Service

Last updated: July 19, 2026

These Terms of Service govern your access to and use of the website, products, communications, and services provided by INVISION STUDIOS LLC, referred to in these Terms as “INVISION STUDIOS,” “we,” “us,” or “our.”

By accessing invisionstudiosllc.com, requesting services, accepting a proposal, placing an order, scheduling an appointment, or using our services, you agree to these Terms and our Privacy Policy.

1. Business Identity

The services and messaging programs described in these Terms are operated by:

INVISION STUDIOS LLC
3192 Wild Dunes Ct
Pickerington, OH 43147
Email: [email protected]
Website: invisionstudiosllc.com

2. Services

INVISION STUDIOS may provide products and services including:

Website design.
Content creation.
Paid advertising.
Branding.
Photography and video production.
Search engine optimization.
Email marketing.
SMS marketing.
Customer relationship management systems.
Automation services.
Lead generation.
Artificial intelligence receptionist services.
Conversational artificial intelligence and chat services.
Directory listing services.

The specific scope, price, timeline, deliverables, and responsibilities for a project may be stated in a proposal, order form, invoice, service agreement, statement of work, or other written agreement.

If another written agreement conflicts with these Terms, the more specific written agreement will control for that service.

3. Client Responsibilities

Clients agree to:

Provide accurate, complete, and timely information.
Review and approve materials when requested.
Provide lawful access to websites, platforms, accounts, files, and software needed to perform the services.
Maintain appropriate passwords and account security.
Obtain all permissions, licenses, releases, and consents required for content or information supplied to INVISION STUDIOS.
Comply with advertising, privacy, intellectual property, telecommunications, consumer protection, and other applicable laws.
Use email, SMS, lead generation, automation, and artificial intelligence services only for lawful and properly consented communications.
Avoid providing false, misleading, unlawful, infringing, defamatory, harmful, or prohibited content.

A delay in providing required information, access, payment, feedback, or approval may affect a project schedule.

4. Client Content

Clients retain ownership of content they provide to INVISION STUDIOS.

By providing content, the client represents that it has the right to use the content and authorizes INVISION STUDIOS and its service providers to copy, modify, process, display, publish, transmit, or otherwise use it as reasonably necessary to provide the requested services.

The client is responsible for claims arising from content, instructions, data, advertisements, offers, contact lists, or materials supplied by the client.

5. Intellectual Property

Unless a written agreement states otherwise, INVISION STUDIOS retains ownership of its preexisting materials, processes, systems, software configurations, templates, methods, know how, concepts, and internal tools.

Ownership or usage rights for final deliverables will be governed by the applicable proposal, order, or service agreement.

Third party materials, software, fonts, stock media, plugins, applications, templates, and platforms remain subject to the licenses and terms of their respective owners.

6. Payments

Prices, payment schedules, deposits, recurring charges, and billing terms will be stated in the applicable proposal, invoice, order form, or service agreement.

Clients are responsible for paying approved charges when due.

Third party expenses, advertising spend, platform fees, software fees, media purchases, printing, hosting, telecommunications charges, and similar costs may be billed separately when identified in the applicable agreement.

Failure to make payment may result in suspension or termination of services.

7. Cancellations and Refunds

Cancellation, rescheduling, and refund terms may vary by product or service and will be stated in the applicable proposal, order, invoice, or service agreement.

Unless required by law or expressly stated in writing, fees for work already performed, reserved production time, purchased advertising, third party services, custom products, or nonrecoverable expenses may not be refundable.

8. Advertising, Search, and Lead Generation Results

Marketing, advertising, search engine optimization, directory listings, content, and lead generation depend on factors outside the control of INVISION STUDIOS.

We do not guarantee:

A specific number of leads, sales, calls, appointments, impressions, clicks, conversions, or customers.
A particular advertising cost or return.
A particular search engine ranking.
Approval by an advertising platform, directory, telecommunications provider, or other third party service.
Continuous availability of a website, advertisement, listing, platform, telephone carrier, or software service.

Performance may be affected by market conditions, competition, budgets, client response times, platform policies, consumer behavior, and other factors.

9. Artificial Intelligence and Automation

Some services may use artificial intelligence, automated chat, automated appointment scheduling, call handling, workflow automation, or generated content.

Artificial intelligence and automated systems may produce incomplete, inaccurate, delayed, or unexpected results. Clients are responsible for reviewing important outputs and determining whether human review is required.

Clients must not use these services to mislead users, impersonate another person, make unlawful decisions, or send communications without the required consent.

INVISION STUDIOS does not guarantee that automated systems will understand or respond correctly to every request.

10. Third Party Services

Our services may connect with third party platforms, including website hosts, advertising platforms, social networks, search engines, directories, customer relationship management systems, payment processors, email providers, telecommunications providers, analytics services, and artificial intelligence services.

INVISION STUDIOS does not control these platforms and is not responsible for their availability, policy changes, account restrictions, pricing, data practices, errors, outages, or decisions.

Your use of a third party platform may be governed by that platform’s own terms and privacy policy.

11. INVISION STUDIOS Messaging Program

The INVISION STUDIOS Messaging Program may send text messages to users who provide their telephone number and give the required consent.

Messages may include:

Appointment confirmations and reminders.
Customer support responses.
Project and service updates.
Account or scheduling notifications.
Requested information.
Marketing promotions.
Product or service announcements.
Follow up communications.
Automated responses from an artificial intelligence receptionist, conversational artificial intelligence service, or customer relationship management system.

12. SMS Program Age Requirement

You must be 18 years of age or older to participate in or use the INVISION STUDIOS LLC SMS messaging service. By providing your phone number and consenting to receive text messages, you confirm that you are at least 18 years old and are authorized to use the phone number provided.

13. Consent to Receive Text Messages

By providing your telephone number and selecting an applicable SMS consent option, you authorize INVISION STUDIOS to send messages to the number provided.

Consent to receive marketing text messages is not a condition of purchasing goods or services.

Where applicable, consent for marketing messages and consent for nonmarketing messages will be presented separately. Selecting one form of consent does not automatically provide consent for another form of messaging.

You represent that you are the owner or authorized user of the telephone number provided.

14. Message Frequency and Charges

Message frequency varies based on your requests, appointments, account activity, service activity, and communication preferences.

Message and data rates may apply to messages sent to you from us and sent by you to us.

Contact your wireless carrier for questions about your mobile plan.

15. How to Opt Out

You may cancel SMS messages at any time by replying STOP.

After you reply STOP, INVISION STUDIOS may send one final message confirming that you have been unsubscribed. After the opt out request is processed, you will no longer receive SMS messages from that messaging program unless you provide consent again.

Other words intended to communicate an opt out request may also be recognized where supported by the messaging provider.

16. How to Receive Help

Reply HELP for assistance.

You may also contact:
[email protected]

When you request help, we may respond with information identifying INVISION STUDIOS and explaining how to obtain support or stop messages.

17. Rejoining the Messaging Program

After opting out, you may rejoin by completing the applicable website form or booking form again and providing new consent.

Previous consent will not be treated as active after an opt out unless you complete a new opt in process.

18. Carrier Disclaimer

Wireless carriers are not liable for delayed or undelivered messages.

Message delivery may be affected by carrier availability, filtering, telephone status, network conditions, device settings, or other circumstances outside the control of INVISION STUDIOS.

19. Messaging Privacy

Our collection and use of information through the messaging program are governed by our Privacy Policy, available at:

invisionstudiosllc.com/privacy

No mobile information will be shared with third parties or affiliates for their marketing or promotional purposes.

Text messaging originator opt in data and consent will not be shared with third parties, except aggregators, telecommunications providers, messaging platforms, and service providers necessary to operate and deliver the messaging program.

20. Prohibited Uses

You may not use our website or services to:

Violate any applicable law or regulation.
Infringe another person’s intellectual property or privacy rights.
Send spam, deceptive messages, unlawful solicitations, or communications without appropriate consent.
Distribute malware, harmful code, phishing content, or fraudulent material.
Interfere with the security or operation of a website, platform, account, or service.
Promote products, services, or messaging categories prohibited by applicable telecommunications providers or platform policies.
Misrepresent your identity, business, products, services, offers, or relationship with another person.

We may suspend or terminate services associated with prohibited conduct.

21. Disclaimer of Warranties

To the fullest extent permitted by law, the website and services are provided on an “as available” basis.

INVISION STUDIOS does not make warranties regarding uninterrupted availability, error free operation, advertising results, search rankings, lead quality, platform approval, sales results, artificial intelligence accuracy, or compatibility with every system.

Nothing in these Terms excludes a warranty that cannot legally be excluded.

22. Limitation of Liability

To the fullest extent permitted by law, INVISION STUDIOS will not be liable for indirect, incidental, special, punitive, exemplary, or consequential damages arising from the website, services, advertising platforms, telecommunications services, artificial intelligence tools, third party services, lost data, lost profits, business interruption, or lost opportunities.

Any limitation of liability contained in a separate signed agreement will control for the services covered by that agreement.

Some jurisdictions do not permit certain limitations. In those jurisdictions, the limitations will apply only to the extent permitted by law.

23. Indemnification

To the extent permitted by law, you agree to defend, indemnify, and hold harmless INVISION STUDIOS and its owners, personnel, and service providers from claims arising from:

Content, information, data, or instructions you provide.
Your unlawful or unauthorized use of the services.
Your violation of these Terms.
Your violation of another person’s rights.
Communications sent using contact information or consent records supplied by you.

24. Suspension and Termination

We may suspend or terminate access to services when reasonably necessary because of:

Nonpayment.
Unlawful activity.
Security risks.
Platform or carrier requirements.
A violation of these Terms.
Conduct that may harm INVISION STUDIOS, a client, a user, or a third party.

Sections that by their nature should continue after termination will remain effective.

25. Governing Law

These Terms are governed by the laws of the State of Ohio, without regard to conflict of law principles, except where another law must apply.

26. Changes to These Terms

We may update these Terms periodically.

Changes will be posted on this page with a revised last updated date. Continued use of the website or services after updated Terms are posted constitutes acceptance of the updated Terms to the extent permitted by law.

27. Contact Information

Questions about these Terms may be directed to: